Cancellation When you make a payment, you agree to use a valid payment method. If you are not satisfied with your product or service, Hyper Era offers a 7-day refund or credit.
To qualify for a refund, the product must be returned in its original condition and packaging. To request a refund, you must notify us of your decision through a clear statement. You can do this by emailing Help@HyperEra.com with the email and phone number used during registration, calling us at +917876676676, or directly through our website. Refunds will not be issued after this 7-day period, except in cases of suspected or confirmed account fraud, where Hyper Era reserves the right to extend refunds.
Hyper Era also reserves the right to refuse refunds if the product is not returned in its original condition or if the request does not meet the specified criteria.
Your refund will be credited to your account within 7-10 working days from the date of your request.
Cancellations
Orders can be cancelled before they are shipped. To cancel an order, please contact our customer service team as soon as possible. If the order has already been shipped, you may need to wait until you receive the product and then follow the return process for a refund.
Accuracy: You agree to provide accurate and complete information when you made cancelled the prduct/services, including when registering for an account or making purchases.
REFUND CONDITIONS
- Timing The product must be returned to us within 3 days from the date it has been delivered to the customer.
- Product Condition To be eligible for a refund, the product must be returned in its original condition and packaging, unused, and undamaged.
- Use Items Items that have been opened or used, including health supplements, unless they are defective.
- Defective If the product you received is defective or damaged, please contact our customer service team immediately. We will arrange for a replacement or refund, including the cost of return shipping
Processing Refunds:
- Inspection: Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria for a refund.
- Approval: If the return is approved, we will process the refund to the original method of payment within 14 days.
- Notification: You will be notified via email once your refund has been processed
REFUND METHOD
- Refunds Refunds will only be made to the bank account or credit card of the originating payer and within 14 days of notification of your cancellation.
- We have reserves the right to charge 10% administration charge for all refunds.
Return Shipping
The cost of return shipping is the responsibility of the customer unless the product is defective or the return is a result of our error. In such cases, we will provide a prepaid return shipping label.
Shipping Policy
We currently offer shipping within Bharat only. We provide the following shipping methods:
- Standard Shipping (3-7 business days)
- Expedited Shipping (1-3 business days
- Processing Time: Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays.
- Please note that delivery times are estimates and not guaranteed, especially during peak seasons.
- Shipping Restrictions: We currently do not offer international shipping. Our shipping services are available only within Bharat.
- Lost or Damaged Shipments: In the rare event that your order is lost or damaged in transit. Contact to aur team by mail us Sections
- Holiday Shipping Deadlines: During peak holiday seasons, we recommend placing orders early to ensure timely delivery. Specific shipping deadlines will be posted on our website closer to the holidays.
Contact Us
9.1 Questions: If you have any questions about these, please contact us using the information provided on our website.